Welcome to ELVOA. By accessing and using our website, you agree to comply with the following terms and conditions:
1. General Use
- By using this website, you confirm that you are at least 18 years old or using it under supervision.
- You agree not to misuse the website or engage in any illegal activities.
2. Product Information
- We strive to provide accurate product descriptions and images.
- However, slight variations in color or design may occur due to lighting or display differences.
3. Pricing & Payments
- All prices are listed in BDT (৳).
- Prices may change without prior notice.
- We reserve the right to cancel any order due to pricing errors or stock issues.
4. Order Confirmation
- Orders are confirmed only after verification via phone or message.
- ELVOA reserves the right to cancel or refuse any order.
5. Delivery Policy
- Delivery timelines may vary depending on location.
- Delays due to external factors (weather, courier issues) are not our responsibility.
6. Return & Refund
- Returns are only applicable for defective or damaged products.
- If the product is not defective, return shipping cost must be paid by the customer.
- Return request must be made within 7 days of receiving the product.
7. User Responsibility
- Customers must check products at the time of delivery.
- Taking photo/video during delivery is strongly recommended.
8. Privacy
- We respect your privacy and do not share your personal information with third parties.
- Your data is used only for order processing and customer support.
9. Intellectual Property
- All content, images, and designs on this website belong to ELVOA.
- Unauthorized use is strictly prohibited.
10. Changes to Terms
- ELVOA reserves the right to update these terms at any time without prior notice.
11. Contact Us
If you have any questions, please contact us at:
📧 support@elvoabd.com
📞 +8801XXXXXXXXX